Frequently Asked Questions

What are your operating hours?

 Our Office Hours are 9AM to 9PM Monday to Friday and 10AM to 9PM  Saturday and Sunday. We Provide  

Limousine Service & 

Airport Transportation   24 Hours 7 Days a week service. Between  9PM and 9PM our over night dispatch team will take care of your needs. 

How much notice do you need for a reservation?

 We normally require a 24 Hour Notice for a Sedans and 48 Hours for  SUV’s. We will try our best to provide you service even if less than 24  Hour notice is given. 

What is included in your Price Quote?

 Unlike most of competition, we quote you an all inclusive rate. That  includes the tolls, tip, sales tax and any discount available. No hidden  fees or surprises at the end. 

How many Passengers+ Luggage fit in your Sedans?

 

4 Adults (1 in front & 3 in back)

 4 Medium Suit Cases.
 

What Happens if my flight gets diverted?

 

 If your flight gets diverted for any reason. You have two choices.  Have the original driver wait for you, since he will already be on location and pay the wait time Have the first car released. Pay full fare and have us send you  another car later on when you land.There is no guarantee that we would  have a car available.  Waiting turns out to be a cheaper option. Since flight diversions  happen within the last 15 minutes of the flight landing time. We have no  control over it. We would dispatch driver accordingly and charge wait  time if flight gets diverted.
 

What is an "Inside Pickup"

 

The Chauffeur will meet you at the gate with a sign displaying your  name. An additional charge of $15 will apply for this service. – All arriving passengers that have requested an “INSIDE PICKUP”. MUST  LOOK for their contact NAME posted on our card.• If you miss your flight  or cannot locate you driver, Please call us Toll Free at 914-591-5404  to avoid “NO SHOW” charges. We keep track of all incoming flights, but  we are not responsible for diversions/customs/baggage.